FAQs

Please contact hi@itsrythm.com if you are a Sex Therapist, Marriage & Relationship Therapist, Sex Coach, Relationship Coach or any other practitioner that is looking to join our Sounding Board Affiliate Network to start a new revenue stream for your business or clinic.

Purchases made from Rythm has a 20-day customer satisfaction guarantee on your initial purchase. If you are not satisfied with your purchase, please contact us at hi@itsrythm.com within the 20-day time period and we will provide instructions on how to start the return process. Your refund will be in the form of store credit, which never expires. Returns must be unopened, and unused.

If a gift card is used for a purchase, refunds will go back to the customer in the form of a gift card. For more information, review our shipping & return policy here.

You can sign up for Rythm rewards by simply creating an account or logging in to your existing account. Every time you shop with Rythm, you will collect reward points that we track with your email address. These points can be redeemed for free products, discounts and early-access to limited edition products and perks.

Yes. We have E Gift cards which are only valid for online purchases. When you purchase an E gift card, it will be sent to your email and you can simply forward the email to your recipient or print out the card.

We would love to collaborate and do the social dance with you. Please email hi@itsrythm.com with details of the partnership and we will get back to you as soon as possible.